The OnTrade Show Podcast - We Welcome A New Host

In this episode we welcome our new host Molly Godfrey to the team .

Molly joins the show with her bringing her background in promotions and love of hospitality venues from a customer perspective as well as her insights as a qualified PT and she definitely help in keeping Justin in check ..... sometimes.

The pair discuss all things hospitality from topics like Are Gen Z really as disconnected from hospitality and nightlife as they are portrayed ?

They also dive into the recent TikTok storm that exploded online involving an "influencer" known as Tracey Cahill claiming to be collaborating with Celino"s Restaurant in Partick in Glasgow to attempt to get free food and drink only for the venue to rightly call her out on the platform leading to a huge amount of support for the venue online.

Molly also reflects on her first experiences in hospitality and why fitness doesn't have to mean you can't enjoy nights out.

Justin also puts Molly on the spot with her Top 5 venues of choice and why they stand out for her.

Transcript

SPEAKER_03 0:00

This is the red on them.

SPEAKER_02 0:13

Hello and welcome to another On-Trade Show podcast. The show that brings hopefully some inspiration to venues and the people across the industry and as we look to try and move the industry forward. This show is a bit of a recap of season one and to introduce our new co-host to everyone and uh hopefully take the bad look off of me and somebody more engaging to deal with as we welcome Molly. Molly Garthrey, please welcome to the show.

SPEAKER_00 0:53

Hi, thank you so much. Yay! I'm so excited to be here. I'm so excited. I'm so good. I am so so good. How are you?

SPEAKER_02 1:01

I'm getting there. Yeah, I'm awake, I'm alive. It's always a good start, I suppose.

SPEAKER_00 1:05

It's always a good start to the show.

SPEAKER_02 1:06

That is. So tell us a bit about yourself, Molly.

SPEAKER_00 1:10

So I at the moment I am a personal trainer and online coach, um, running a women's only business in Glasgow. And I've been doing that for the past since COVID, really. And I absolutely I love I love my job, I love my business and everything like that. Um, and I also love being in front of cameras.

SPEAKER_02 1:29

I was gonna say the the not the reason that we've got Millen on the show isn't to get me fit as a person to I did try and which is never gonna happen, let's be honest. Um that's not allowed, but no, very much great to have you here and welcome.

SPEAKER_00 1:43

Thank you so much. I'm so excited to be here. It's been it's it's such a an exciting um new experience to you know, as somebody who loves the hospitality industry and loves to go out and experience everything. It's so exciting to be able to learn about all the background stuff and how people run the business. And you know, I walk in, I order a bottle of proseco, sometimes I don't remember the rest of the night, and that's how it goes. But it's nice to know how you know business owners are doing the how they do it.

SPEAKER_02 2:12

Well, that's that's one of the kind of reasons we'll keep to have you involved, right? Not only your glowing, shining personality, but but it's good to have the other side of the fence involved from a kind of consumer point of view, somebody that's younger, obviously than me, um, that can bring a bit of that perspective to the show and to the the people in the venues that are. No, definitely.

SPEAKER_00 2:37

I think I feel as if like everyone's experiencing the hospitality industry differently just now, you know. Totally. Every generation experiences it completely differently. And sometimes I like to think of it as and I speak to my clients about this as well, which is so funny, how when I used to go out, I mean I'll be 30 in two weeks' time, which is scary, but when I used to, when I turned 18, I'm going out, everyone's in uh all the girls that are going out are wearing little dresses and they're wearing high heels. I don't see a single girl wearing high heels anymore. Everyone's in trainers, and I'm like, I don't see his dancing, so it can't be a practicality thing. So I'm trying to figure out what's going on there.

SPEAKER_02 3:10

Well, this is the thing, right? So this is one of the questions I was going to have for you, right? So from let's say a younger generation, I'm making my few.

SPEAKER_00 3:18

I'm still young, right? I'm still younger than at least in a little while.

SPEAKER_02 3:21

I I try to kid myself on that as well. Oh, you're well past it. Yeah, thanks. Great hair, no. But uh here.

SPEAKER_00 3:28

That was a low bowl. I know, but it was fast, wasn't it?

SPEAKER_02 3:32

It was sharp.

SPEAKER_00 3:32

I like that.

SPEAKER_02 3:33

But this is this is the thing, right? So from a younger generation, let's say, they they experienced the hospitality industry a different way. We've we've had heard loads of comments and loads of statements from across the industry that young people don't drink as much, they're more healthconscious, they're more this, they're you know, uh Gen Z, this whole thing, right? Do you think that that's accurate, or do you think that it's because uh uh there's been a a lack of experience across the industry where it's all be historically for maybe the last five years, it's all become a wee bit samey?

SPEAKER_00 4:12

Uh-huh and it's almost it I feel as if it's almost quite alien to I mean, again, like anyone, I suppose, under the age of twenty five, so you know, they're they're turning 18 and you know, they can't go out because it was COVID, so nobody could go out. They didn't get to experience trying to get into a nightclub with their older sister's ID. Like they didn't get to really experience that. They they kind of just got thrown into this new lifestyle of health and fitness is the only way forward. Like, don't go out. If you do go out, just drive and don't drink and things like that. And it's not a case of that's how it has to be. It's there's such a good balance in life that you can absolutely have, and I just I it's almost like it doesn't appeal to the younger generation as much anymore.

SPEAKER_03 4:53

Yeah, yeah.

SPEAKER_00 4:54

I couldn't exactly tell you why, but I know that there's only certain venues that I would probably get excited about going to now instead of almost feeling like you could just walk into anywhere and know that you're gonna have a good night.

SPEAKER_02 5:07

Yeah, yeah.

SPEAKER_00 5:08

I just feel it is very different now.

SPEAKER_02 5:09

Well, I think that's I mean, we I've talked to we we spoke to Sasha, Sasha Lord, on one of the other shows, and we're a similar age. I I don't know why I'm going over her age again. But we're of a similar age. Well, my experience of going out or a nightclub or a uh a venue, there used to be a and and certain people listening to this will understand it when when I used to go out when I was younger, you had you went to a bar up until about eleven o'clock. And then from eleven o'clock you went to a nightclub.

SPEAKER_00 5:42

Yeah, we're going to the dance and where are we going next?

SPEAKER_02 5:44

And that's where you were until you ended up in somebody's kitchen at four o'clock in the morning. But then there became the first kind of big shift in the industry. Came when the curfew period used to hit. And I'm not I'm not sure if you're old enough to remember that, but there was a period when you had to be in whatever venue you had to be in, I think it was af before 11 o'clock, uh-huh. Or you didn't get in. Uh-huh. So simple as that. Where then you had venues like uh in Glasgow, you had one up and stuff like that.

SPEAKER_00 6:16

I miss one up. I loved one up, I really did.

SPEAKER_02 6:19

Well, you you had a bit of a hybrid model, it was a kind of bar club type environment.

SPEAKER_00 6:24

So that was the over 21s, is that right? Yeah. That's right.

SPEAKER_02 6:27

Um so I think COVID gave us another kind of monumental shift in the way the industry operated, where you pretty much couldn't do anything.

SPEAKER_03 6:38

Yeah.

SPEAKER_02 6:38

But there is a whole generation for the last five, six years, you know, that were when COVID hit, you're maybe, you know, 15, 16, whatever, that haven't they really experienced queuing to get into a nightclub, that haven't experienced having the queued to get anywhere to do anything.

SPEAKER_00 6:57

They've not had the experience of getting excited about turning 18, knowing that that's going to be your first night in the nightclub legally.

SPEAKER_02 7:04

First legitimate night out.

SPEAKER_00 7:08

Because it was my funnily enough, it was I had I had actually never been in a nightclub until my 18th birthday. Right. I'd tried once when I was 15 in a nightclub in Paisley, but the the group that I was with, we were all trying to use the same ID. And I was the last one to use it. And by the time that both the bouncers had, you know, looked and looked, and then it was me, and they'd both already seen this ID, and I looked nothing like a ghetto anyway. And they just went and they showed it to each other, and I'm sitting there like hi, thinking, because everyone's already gone in. I'm I'm the one standing there, and I'm thinking, surely you've got to let me in, do you not send me home? And they went, No, sorry, not tonight. And I was like, I'm so sorry, I don't know. And that's me, and I'm away, and I thought, never again, I'm never ever doing that again. So, my my first actual night out in the town was with my older brother. He took me out, and we went to um Driftwoods. Driftwood. Yeah, we went in there and I had uh um peach snaps and lemonade for the first time. Beautiful. I think that's where my love of peaches come from, right? Um and then I think we went to Jelly Baby that night. Right, okay. I think it was a Thursday night, so there's a kind of student tonight, and yeah, we went there and I remember sorry, I don't remember, but my brother told me that I think we left that we had to we had to leave about 10 pm. And I feel like that's that's what it's meant to be like. You know, you're meant to go out and experience it because you're 18th, that's when you can, you know, embarrass yourself or have fun and all that kind of stuff. And it's like people are too or like the I would just say that the younger generation now are almost too everyone also looks a lot older than I suppose they are, which doesn't help because you know they're I've seen 18-year-olds that look 35. It's terrifying, absolutely terrifying. But as I'm trying to age backwards by getting my Botox about that done, so I'm hoping to Benjamin button it here and actually like turn 80 or look 18 in the next 10 years. But I I just I feel as if like some people are you know they're going on nights out, and the only thing they care about is taking photos or taking this kind of thing, and it's you don't have a good time with your friends.

SPEAKER_02 9:08

Yeah, that was another thing I was going to ask, right? This this is a a generational thing, and um one of my friends is uh really focused on it, right? And that you've seen a lot of gigs and a lot of events now coming in and saying no phones. Uh-huh. You know, uh I think it was was it Luis Capaldi recently said he didn't want uh phones or people with phones and because again, when when people are spending money, and I get that they want to capture moments for nights and and things and nights out with friends. But it it seems to be more about the aesthetic or look at me and I'm having a great night as a person. I'm having a great night.

SPEAKER_00 9:49

Uh-huh. But your friends are sitting waiting to chop into their burger, but you're not letting them eat because you're just wanting a photo of it. Like, I understand it, and don't get me wrong, like, there has been times where I want to take my phone out and I want to take photos, or the lighting looks nice and things like that. Like, we've all done that. But I think when like an outsider looking in and you think, and I suppose like maybe you wake up the next day or whatever, and you think, wait a minute, I had the opportunity to spend time with my friends there, and you know, you just guess I can look at the photos and they're all dead aesthetic. But what about back in the day when none of those photos are making it on the social media because they're too upside down behind the couch and stuff like that?

SPEAKER_02 10:26

Yeah, I've been there. Been there and done that water t-shirt. Um, but yeah, it's good to get a perspective from that side of things because as I said, we obviously work together through some of the promotion stuff with Mode and some of the girls who are going to be involved in the awards uh coming up shortly. Um and I know it's a bit of an ongoing joke, but the amount of pictures that get taken in the feel as if you're gonna be a little bit more. Oh, we did take a lot of photos. I'm like, ah, right.

SPEAKER_00 10:54

I'll just you're just the human tripod at that point.

SPEAKER_02 10:57

You need to be really careful while you say that. But um it's a cultural uh age thing, but I think I've seen a bit of a shift back the way where people are now starting to look at it's now put the phone down a bit more, go out more, experience things with your friends.

SPEAKER_00 11:16

People are starting to talk about it, and that's like that's the sort of thing that's trending online. So on your TikToks and your Instagram reels and things like that. So people are sitting watching videos, and it's somebody saying, Why is your scream time so high? Why is this and that? Have you have you gone outside today? Have you felt have you smelt the flowers outside? Have you just have you actually experienced life?

SPEAKER_02 11:35

I think that's important because there is hospitalities offer so much, the venues offer so much, the experiences. And we talked about that in one of the earlier shows with Belinke's earlier on about the the environment of creating an experience where you don't want to look at your phone, you're laughing too much, you're singing along too much, uh-huh, and you're visually experiencing what's going on as opposed to put your phone down. Uh-huh. As opposed to you know, constantly having to look at other avenues. So that that's really, really positive.

SPEAKER_00 12:08

Yeah. It's almost like sorry to interrupt, but it's almost like it venues like Berlinkeys are trying to bring back the feeling of or like how a venue is supposed to make you feel. Yes. You're supposed to feel excited, you're supposed to feel as if you're somewhere else. You're not meant to feel as if you're just in your local pub, you know, thinking, oh, I'm gonna have to go home soon. You feel as if you're like you're somewhere else, or like you're even on holiday kind of thing. Because it's not the kind of thing that we normally have in Glasgow, let alone even the UK. I suppose it is quite new, and especially for Glasgow, I think that was a fantastic addition.

SPEAKER_02 12:40

No, definitely. When you look at, I mean, we talked about the World Cup and certain aspects of what that's meant to hospitality and things like that, I know it's devastating. It's not as if we didn't expect for it to be close but no cigars, but that's a side a side issue. Um But if if Scotland fans are getting applauded the world over for how they've represented Scotland as a country, drank Boston Dry, yeah, the whole thing. But why can then why can that not be done when they're here?

SPEAKER_00 13:08

And then you know they're saying to the the Bostonians, they're saying, Oh, come to Glasgow, I'll take you uh one over to my house, right?

SPEAKER_02 13:15

And I'll take it.

SPEAKER_00 13:17

Where are they gonna take them? You know what's the point.

SPEAKER_02 13:19

When you look at the setup in in Boston and and the f how the city embraced Scottish fans and the football and hospitality and everything else that came with it, can and uh I've seen loads of the Bostonians saying they're coming over and we've got to spend next year or across the Scotland to Glasgow. And then you look at well, how is Glasgow City kind of Scottish?

SPEAKER_01 13:37

Are we gonna handle that?

SPEAKER_02 13:38

Uh Glaswegians can he move about the city with a road being shut or places being stuck. How are we gonna embrace another hundred thousand people coming out of site?

SPEAKER_00 13:45

Exactly.

SPEAKER_02 13:46

And don't even let's get started in the Commonwealth games. That's a whole tough.

SPEAKER_00 13:49

We'll see what happens with that in the next couple of weeks.

SPEAKER_02 13:52

It's madness, and as I say, the the aspects that are there need to change for that because for us that's how cities across the world are able to utilise and in in the UK Manchester, and we spoke to Sasha over that on one of the shows, how that hospitality and nighttime economy concerts are used to to drive the economy of the cities and how that can be done so so successfully. And that was a prime example for me about Scotland fans, 40,000 Scottish fans going across the Boston.

SPEAKER_00 14:27

So many, so many planes full of them.

SPEAKER_02 14:29

Aye full of them, the streets full, bag pipes of the biggest.

SPEAKER_00 14:32

Everyone knew somebody that was you know taking the weeks off work and saying that they're gonna sell their wife if they manage to get a ticket for it.

SPEAKER_02 14:40

If I had a wife, I probably would have done that, but that's beside the point. But you do know what I mean. What when when those when you can see that happening in people from our country going and representing the country so well so well around hospitality, drinking, and then you think to yourself, but why can we not do that?

SPEAKER_00 15:00

Why does it not feel like that on a Saturday night here?

SPEAKER_02 15:03

100%. And it was I was laughing, I was speaking to somebody uh about it, uh uh celebrity that was over there, let's say, and uh he was talking about you know how the venues integrated with them and how they supported it and how it was a big party atmosphere and stuff like that. And then he's like, But if I was wanting to do the same thing over here, I'd have to be home by 11 o'clock because I can't even get a uh the last bus finishes it, whatever, or I can't get drive into Tony Park. Uh-huh. And I was like, I get it, it doesn't make sense.

SPEAKER_00 15:33

It's so funny. Man, I say it's funny when it's really not funny. No, it's not funny. But you know what I mean.

SPEAKER_02 15:38

It that should be for me, that should be a a shining case for everything that we've talked about in a lot of the shows with a lot of venues about the blocks that are there for hospitality in Scotland and in the UK that don't exist, other places.

SPEAKER_00 15:51

No, the barriers are just they're limitless. There's there's just so many, or there's always something that's gonna stop you from wanting to go out.

SPEAKER_02 15:58

Yes, agree. One of the things that we want to do, I want to do a kind of I watching bits of paper here. I shouldn't have I don't have is do a kind of news moment.

SPEAKER_00 16:08

I would love to do that. I've always wanted to be a news reporter.

SPEAKER_02 16:11

Justin Wingate, news at 10.

SPEAKER_00 16:12

Um so But we have to have the matching glasses for it.

SPEAKER_02 16:16

I know we need to get some in there. I can see sounds with these, so we're fine. Um so there's been a couple of things that have been quite prominent connected to hospital industry, as much as it's loosely, right? But I wanted your opinion on this, right? So there's been a let's say a I I hasten to use the word uh tick famous TikToker.

SPEAKER_01 16:37

Well uh uh well known. Well known, right? There you go.

SPEAKER_02 16:41

Well done. Thank you for that.

SPEAKER_01 16:42

To the right people. Yeah, not everybody knows this.

SPEAKER_02 16:44

A well-known TikToker uh recently put a post out on a on the platform um talking about Chilinos. Um some of the people watching this may uh know. Had a glimpse of it, because let's be honest, uh our Instagram feed has been full of it, right? Um where this and the TikToker uh basically said that she was doing a collaboration and she'd been invited down specifically to promote and the bottle of uh Rosie Proseco and the food and stuff like that, um, and how it was a collaboration only for the venue. Rightly, I hasten to add, and well done to Selenas.

SPEAKER_00 17:29

Got to stand your ground, stand on this.

SPEAKER_02 17:36

We don't know who you are, and you paid for your meal uh for this person to then come out and go, Yeah, well, I I didn't think it was that good anyway.

SPEAKER_00 17:43

Honestly, it got secondhand embarrassment, even considering that somebody would want it. Thought that she could get away with that.

SPEAKER_02 17:50

But I this is a thing, right? So again, from from someone that is on social media, right? You you do a lot of social media, you do a lot of content, right? And you're I'm sure your friends and stuff like that as well, right? What what possesses people?

SPEAKER_00 18:06

You're asking the wrong guy for that one.

SPEAKER_02 18:07

It's not like I start doing what no, I'm not saying you're not saying hi club, how you doing.

SPEAKER_00 18:13

Everything on my Instagram's fake, but never even met them.

SPEAKER_02 18:16

What what hit me was I I was like, what's going on?

SPEAKER_00 18:20

It's almost it's almost as if she might have she may have thought that the the owner or the the team behind Jolino's isn't as forefront as she realised, you know. Like she must have thought that oh they're never gonna see this, it's fine, I can just say whatever I want, really.

SPEAKER_02 18:38

But rather than taking it down, she decided She doubled down and went, oh your stuff's crap anyway. And I'm like it was ten out of ten banging ten minutes ago. What what is going on?

SPEAKER_00 18:50

But I that's the th that's the again that's also the thing with social media in the industry, like uh just to sidetrack that and you know what yes, what she did was you know not correct and things like that. But people who are going and promoting these different venues because they've been invited down, yeah. Are they giving like are they giving their 100% honesty? Are they wanting to try and keep them on? Like, I know that there are certain there's there's like certain TikTokers and influencers and things like that that do give their 100% honesty, which is why they are getting invited more and more places because they are if something's 10 out of 10 really good, yeah, they will say that. And if it's you know if something wasn't quite right, they will also say that, which I think a lot of venues are probably actually appreciating as well. Yeah, yeah. Um depending because sometimes even if it's maybe a negative review, they're still getting engagement and they're getting more people understanding, knowing who they are.

SPEAKER_02 19:44

Well, I said I was gonna say f feedback, I think, from from a venue's perspective, I think is important, whether it's in person or whatever. But the thing I was always saying in in support of a lot of the venues is I think people are quite quick to jump on and put a a review on without actually giving the venue a chance to deal with it at the time.

SPEAKER_01 20:05

To respond.

SPEAKER_02 20:06

So I I've seen situations where people have commented on a situation where maybe a staff member their food's been a wee bit slow because they've been really busy or whatever else, and then the next thing you see are you take it to social media.

SPEAKER_00 20:19

A review on whatever and well review even uh while they're sitting there sitting at the instead of asking the staff member uh sorry, did you forget that?

SPEAKER_02 20:26

Or what giving the venue a chance to fix it? Yeah. Um but as I say that doesn't get engagement, that doesn't that doesn't spark controversy, but you know, fixing things that's why it's more about and that's where social media can be dangerous for venues, and and I get it can be and it's a shame.

SPEAKER_00 20:42

It's a real shame.

SPEAKER_02 20:43

I get why venues can be a bit hesitant or a bit prickly when it comes to that. Because as I say, I I had to bring that up because I I I've literally seen it on every feed that I've had. Uh-huh.

SPEAKER_00 20:54

Everyone in Glasgow's had a way.

SPEAKER_02 20:55

I was kind of looking at it. What's going on? Well, has somebody had a word? Is everyone alright? What's happening? I don't follow. Um but no, so uh from us uh to Salinos, well done, fantastic, great response.

SPEAKER_00 21:10

Well done, and uh everyone on social media now is saying like that they've handled it so well and things like that, and that's just given them so much engagement. And I get like I'd said I've actually I've never been, but I am desperate to go now.

SPEAKER_02 21:23

The food is great. The food uh we've been in quite a lot, and I'm not even surprised. Food and services great such good things about it, and yeah, it is to coin a phrase it is 10 out of 10 banging. Question for you. Go ahead, hit me. Question for you. Not physically, but thumb roll, not physically.

SPEAKER_00 21:40

Don't hit me.

SPEAKER_02 21:40

Um but so I'd be keen to understand what we get asked a lot of questions, like, where do you recommend, where do you recommend going, and stuff like that from from the magazine. And there's so many good offerings, but obviously what I sometimes feel is I've I try to be in remaining and impartial with. Yeah, this venue's brilliant, and all of us go uh their opinion on what group would know, or a show bias to the industry, which I don't. So I'd be keen to ask you, right, your top five venues that you've been to in Scotland or Glasgow in the last few while. So what would you say is your favourite? Obviously, we've got the awards coming up.

SPEAKER_00 22:21

If we have some if we have some um categories, give me a five.

SPEAKER_02 22:26

Stop being piggy. So let's kid on this as like a mini awards, right? Mini awards.

SPEAKER_00 22:33

But the little award as well.

SPEAKER_02 22:34

We have the prototype, thank you.

SPEAKER_00 22:37

Speech.

SPEAKER_02 22:39

Um so let's see the restaurant of the year. If you were if you and your partner were gonna for something to eat for dinner, just the two of these. Okay. Right. What would be your first choice? And what would theirs be? What do you think theirs would be?

SPEAKER_00 22:56

I think, yeah, I think mine and mine and John's are quite different. We're quite different. He's he's very easily pleased, we'll see. Very easily pleased. Me, I'm a little bit more picky, but I'm actually Is that a polite way of saying he does what he's told? Yeah, probably.

SPEAKER_02 23:11

Why is that one surprise me?

SPEAKER_00 23:13

I definitely wear the trousers in that one, that's for sure.

SPEAKER_02 23:15

Okay.

SPEAKER_00 23:16

However, um, if we're if we're going out, if I if I'm getting to choose the venue, then I actually, instead of it being based on the food, I go somewhere that I love the customer service. All right. That to me overtakes absolutely everything. And I've always said that if I go somewhere where I feel like the food is maybe six or seven out of ten, but the customer service is a ten out of ten, I'll be back.

SPEAKER_03 23:40

Really? I will absolutely be back.

SPEAKER_00 23:41

Yep. He isn't that bossed about it. He just wants to know that he's getting a good scram, to be honest.

SPEAKER_03 23:47

Right, okay.

SPEAKER_00 23:48

Um somewhere that I actually like I this may be a surprising one but considering like how busy it is all the time, but I suppose that's probably a good thing. Is I love going to Sugo.

SPEAKER_03 24:00

Okay.

SPEAKER_00 24:01

That's my if I had to pick the first place that I really, really want to go to.

SPEAKER_03 24:05

Okay.

SPEAKER_00 24:05

And yes, the food is absolutely incredible and it's just consistent and everything's great. I the way that my brain works is things work fast. So going in somewhere like that to me works for me because I like I like fast service. I don't want to be sitting 15 minutes waiting on somebody coming over just asking me what I want to drink. I I like that. I like and I know not a lot of people do like that because I did take my mum and she almost had a panic attack at how fast the girl came over. Whereas the girl came over and said, Have you been here before? And I was like, I've been here before. She'll have the number one, I'll have the number four, we'll get the sourdough bread, we'll have the mozzarella, and uh just bring it all out together, please. And the girl's like, Okay, that's it. And I thought, I love that.

SPEAKER_02 24:47

Militant.

SPEAKER_00 24:48

He's like, I love that. Okay, yeah, I think she almost took her apron off and gave it to him actually. But I love that.

SPEAKER_02 24:56

Just sits and does as he's told. That's I'll start to feel under pressure.

SPEAKER_00 24:59

Oh, I would crop he is chilling, he's chilling, he knows that I I'm I'm a talker. I'm a talker, I like taking control of what's going on. I had noticed.

SPEAKER_02 25:07

I had to notice.

SPEAKER_00 25:07

I know I'm quite quiet.

SPEAKER_02 25:09

So Sugo for restaurant.

SPEAKER_00 25:10

Sugo's probably my favourite restaurant.

SPEAKER_02 25:12

If you were going for a drink with a girls, where would that be?

SPEAKER_00 25:17

Oh. It depends if the sun's out or not.

SPEAKER_02 25:21

Why do they know they'll have to be a list? It could it just be a straightforward bazaar? Of course it's not.

SPEAKER_00 25:26

And do you know why? I think it's important for me to then say both of them because I know that see if it was if I if if any of my friends or any of my clients or anyone online is asking for recommendations on where to go. Especially as a female, if the sun's out, you're wearing a completely different outfit. So depending on what outfit you're wearing, depends on where you're going.

SPEAKER_02 25:48

Stop short, I said what I was gonna say there. Yeah, I it affects my wardrobe usually as well.

SPEAKER_00 25:53

I can imagine. Um so and I feel as if so if it was a nice sunny day, Kong rooftop.

SPEAKER_02 25:59

Okay.

SPEAKER_00 25:59

Love Kong rooftop, uh it's it's gorgeous. Yeah it's it's beautiful. I've always felt like the service was really good in there as well. I feel like they're they're happy to explain the menu. You don't ever seem as if you're bothering them by asking for something different, things like that. Um so that would probably be my number one choice if the sun was out. If it was a rainy day, which it is most likely, which is most of the time, I'm always trying to get my friends. I love the Corinthian. Alright, okay. I love the Corinthian, and there's just some kind of element of elegance within that that I'm not really a pubgoer.

SPEAKER_03 26:32

Okay.

SPEAKER_00 26:33

I'm not really a pub goer, but if it means that I can, you know, you're somewhere, just that I can get a nice bottle of proseco. Okay. And not your ten-pound bottle of proseco that I might get somewhere else. That's that's that's where I quite like. So if I if I was choosing where I was going those nights, that's where I'm gonna do it.

SPEAKER_02 26:47

Treat yourself and have a wee bit of indulgence, you would it would be the current thing. Right, okay. If you were uh going on an overnight stay, if you were at a hotel, where would you pick? And I'm gonna ask a I'm gonna ask a caveat question on the back of that.

SPEAKER_00 27:01

Don't ask what happens.

SPEAKER_02 27:02

No, no, that's no, none of my business. No, what I was gonna say was the has has another one came into the mix since we were at the funnily enough, yes, actually.

SPEAKER_00 27:17

Yeah, yeah, yeah.

SPEAKER_02 27:17

Did that influence anyway?

SPEAKER_00 27:19

Absolutely, to somewhere that I've never actually been before. So somewhere that I um I probably would go to or would want to go to. It's it's quite hard because I don't often get to stay in Glasgow since I bought my house, so I don't need to run off to a hotel room to see my man. It's quite nice. Um one that I did stay in that I really liked was the Moxie.

SPEAKER_02 27:41

Oh right, okay.

SPEAKER_00 27:41

And I really uh so that one down um kind of finiston. Yeah, yeah. I remember staying in that one and that one just being quite nice. Um quite quirky, yeah.

SPEAKER_02 27:48

Yeah, it's a little bit different, yeah.

SPEAKER_00 27:50

And uh it was just it was it was simple. There was no not trying to be something that they're not. Yeah, which I think is really important in the hospitality industry. So that was that's one that I have actually experienced, but one that I am desperate, desperate, desperate to get a room at is House of Gods.

SPEAKER_02 28:05

House of Gods.

SPEAKER_00 28:06

I am desperate.

SPEAKER_02 28:07

Just uh just so we clarify for everybody watching, right? That when I said about the one that introduced the other night, it wasn't even me and you tell it.

SPEAKER_00 28:16

Absolutely not.

SPEAKER_02 28:18

No, we um we were doing uh uh an event at House of Gods the other night, and they were the the team that we got on Justine and the guys that are going to be on a coming show. Yeah, um but that was that your first time in the venue, or was it?

SPEAKER_00 28:30

Yeah, I'd I'd been um to the sacred garden at the rooftop. Um I've been to there a couple times before now. Right, okay. And I mean that's a beautiful that's just oh my goodness, that's so aesthetic. And again, I actually I actually went with family members before the last time I was there. So me and my family had gone out for drinks, and the servers were it was it was so nice how engaging they are with you. They are honestly, it was like you were talking to one of your friends, yeah, and I absolutely loved that. And there's my family, I've got family in Manchester, and they were up for the weekend or the week, I can't remember how long they were here for, but I had suggested to go to the sacred garden, and they also were so impressed with not only the actual like food that they got and the drinks that they got, and you know, these kind of nibbles and stuff, but they love that kind of engagement as well from staff members. They you feel so welcome, yeah. You're not rushing to get off a table that you're not you're you're not afraid to ask them for anything, anything at all, and they'll stay and they'll talk to you. And um it was it it it honestly, I just felt as if you'd known them for years, and so even the next time I walk back in, I'm like, oh hi, how are you?

SPEAKER_02 29:39

I've met once.

SPEAKER_00 29:40

They probably might not have remembered me, but I remember them, and I think that's important.

SPEAKER_02 29:46

With with Mike and Justine and Ian and the the team across there. Their whole philosophy is treat everybody like you're a rock star. It's it's based on a rock star rider.

SPEAKER_00 29:56

They have nailed it. I felt like a celebrity.

SPEAKER_02 29:58

Aye, no, I it was good, and as I say, the the the girls had a a great time meeting each other and stuff like that. And it was good, obviously, me taking photos again as the the style. Yes, why is he company photographers?

SPEAKER_00 30:09

I don't know why he thinks it's your friend to know.

SPEAKER_02 30:11

It's not from a chat, uh that's crap.

SPEAKER_00 30:13

That's why I'm here now. Yay!

SPEAKER_02 30:16

But um yeah, so that can experience a lot of the kind of venues you're talking about that seem important to you is are kind of experience led.

SPEAKER_00 30:25

Yeah, yeah, absolutely. As opposed to just to me, that's just it's so important because that's what's gonna that's what I'll remember. I won't remember if you've made the pasta right. I won't remember if you'd well if you make it really wrong, but like I you know, if the food, I just expect you just you expect the food to be good. Okay, you expect it to be good. So that's why you've gone. Exactly. If you poison me, then I'll remember it that way. However, you do you expect that to be good. So that's just the baseline, that's the that's the standard, it has to be good. But what'll what I'll remember, and actually another one that I is like an up-and-coming one that I am actually I can't believe I never even mentioned at the start, but is QV in the Square. Okay. So I can't remember what it used to be, but they're they're fairly fresh into it. And funnily enough, I'm actually having my birthday there this year. All right, brilliant. And and the I so me and my partner had gone out shopping in January, so this was the first time I'd actually been into QV, and we'd been out shopping that day, and it was kind of wintery and things like that, and we had plans um to go to Anchorline for dinner. Okay, but we were we'd finished our shopping, like, and we realised that our reservation wasn't for another two hours, and we thought, where we where would we go?

SPEAKER_02 31:30

Kiltown.

SPEAKER_00 31:30

So let's let's go into Princess Square because we haven't been in there for ages, because it's not really somewhere that a lot of people go anymore. It's maybe you know it's a little bit more.

SPEAKER_02 31:39

I mean, you've got that you've got El Pavoni down the stairs, which has been there for ever a day, which is phenomenal. We know the guys really well there.

SPEAKER_00 31:45

And some people are like, Oh, I've never been to Princess Square, sort of thing. So um QV is down in the courtyard at the bottom, and we went in, got seated, and I think we came in contact with four different staff members. Okay, and all four of them were so inviting and just they were so kind. And I'd said that to John because we'd already had like a couple of drinks when we'd been out shopping anyway. And I was like, Am I steaming? Or are they really nice? And he was like, No, they're really nice, actually. So and I they do the most beautiful bottle of prosecco.

SPEAKER_02 32:16

Oh, really?

SPEAKER_00 32:17

They really, really do.

SPEAKER_02 32:18

I'm noticing a trend that's coming here.

SPEAKER_00 32:20

I'm just trying to drop hints for my birthday gift.

SPEAKER_02 32:24

Anyone that wants to send in a bottle of Prosecco for Molly, I'm sure she'll be very grateful. Um But yeah, not that she's hinted about it at all, but never mind. But no, I uh you're right.

SPEAKER_00 32:35

Service is just it's it's just top tier for me.

SPEAKER_02 32:38

That's I think that I know we've mentioned it in some of the other shows that Yeah, places can be busy. Yeah, the venues will be challenges and aspects. But uh the venues if you look at the venues that are doing well, that we've kind of mentioned some of them already, but you know, House of Gods, Belinke's, Wonder Bar, Corn, these kind of places and and something Edinburgh Cold Town House and things like that. Their service and their engagement is a non-negotiable. It has to be. Yeah. They've got a They're not trying to be somebody else, they're not trying to do what anybody else does. They're just being themselves and creating their own experience.

SPEAKER_00 33:23

I know we were talking about robot servers previously, but I don't I I don't want a robot server. I want somebody that's gonna give me a bit of chat. I want somebody that I can, you know, if I'm they come over and they immediately ask me, How are you guys today? Yeah, we're good. I'll wait you're out for before they even ask me what I'm having for a drink. I feel seen, I feel heard, and I feel welcome, immediately feel comfortable.

SPEAKER_02 33:42

I'm guessing and I I know it's the same for me, but if places are busy and your food is taking that wee bit longer and your people that you're engaging with, the venue's polite, uh-huh, welcome and friendly.

SPEAKER_00 33:53

And they're coming over saying, Listen, it's just gonna be another five minutes, is that all right? And you're like, not a problem.

SPEAKER_02 33:58

People are are more receptive or engaging for that point of view, whereas if you're just going through the motions, you feel disconnected, and it's it's I I totally get it, and and I understand that that's hugely important to people, it's certainly important to us. Yeah, definitely. As I say, sometimes that can maybe get lost in certain venues, but it it is vitally important. But um that's we're coming to an end to the first show. I know this is the longest you've ever spoken to me without slaying me, but um I don't know.

SPEAKER_00 34:28

I think there was a couple in there.

SPEAKER_02 34:31

But what the the next aspect we're looking at the awards. You're gonna be involved in the awards. We have one of the prototypes of the awards in front of us. Um so yes, Monday, the 10th of August.

SPEAKER_00 34:44

Monday, 10th of August, it's in my diary.

SPEAKER_02 34:47

That's them calling. That's John saying, stop slating me on your podcast. That's yeah, how impromptu is that? I don't even know who that is, but we're by um live TV folks, live live podcast. Um but yes, we uh you stop slating me. It's Celino's complaining or Tracy from Selino's on the phone, what do you have? Um but yeah, so you guys are involved obviously in the awards.

SPEAKER_00 35:15

Yep, super excited to be there. Cannot wear the energy is going to be through the roof.

SPEAKER_02 35:20

It is going to be a special night. And as I see, even the people that have attended the last five awards, I think, are in for a bit of a surprise at this one as well. Because uh it's it's going all out. You guys are going to be elegantly doing our thing, portraying yourself and supporting the brands in your own trade cats.

SPEAKER_00 35:38

Can't wait, can't wait for it.

SPEAKER_02 35:40

Bringing a bit of class to the event, unlike me, obviously.

SPEAKER_00 35:43

But uh class still open my mouth again.

SPEAKER_02 35:47

No, no, no offense, Tracy. You're alright, so stay quiet. So you're fine. But no, um, we're looking forward to having you involved. Welcome to the On Trade Show podcast. It's great to have you involved, and uh yeah, we'll we'll look forward to the next one. Getting your insights and moving forward. So this has been another On Trade Show podcast. Thank you for the intelligent, uh beautiful and stunning new co-host Molly for being involved. Hopefully, you'll get rid of the sight of me very, very soon. Um and until the next one.

SPEAKER_03 36:21

Thank you for joining us.